FAQ Frequently Asked Questions


All questions asked so far


If you cannot find what you really want to know, please drop us a mail. We will make sure that your query is answered as soon as possible.


 

Supported platforms?

DiSwift server currently works on Microsoft Windows (XP or later), Apple Mac OSX (10.8 or later) & Ubuntu. You can use any DICOM viewer to query files from DiSwift or you can use DiSwift's own web DICOM viewer to view your files remotely.

Will DiSwift work on my smartphone?

Yes! DiSwift web viewer is 100% HTML5 compliant. You can use your Blackberry 10, iOS, Android or Windows Phone device to access DiSwift's web interface from anywhere in world.

What are the minimum hardware requirements for DiSwift server?

- Pentium IV 2.4 GHz or higher processor
- 512MB of RAM
- 25MB hard disk space for server & 4GB for DICOM storage
- 10/100Mbps ethernet hardware

These are absolute minimum requirements to run DiSwift. If you intent to use DiSwift on a daily basis, this particular specification may not be enough. Dedicated hardware specifically designed to run DiSwift is available to order. Please contact us for more details on this.

How much will it cost?

We believe every installation is unique & hence the pricing is not fixed. Please contact us with your details to get a quote.

How can I get support?

We are committed to providing hassle free customer support & technical assistance. At the time of license purchase, a dedicated technical support personnel will be assigned to you. You can call our technical expert at any time, 24x7 to get your issue resolved in no time!

Is DiSwift completely compliant with DICOM standards?

Please refer to DiSwift DICOM conformance statement for more information on this.

Is there an API available for DiSwift?

Yes! If you are an advanced user and wants to add more form and function, you are welcome to use our API! Contact us and we'll provide with all the documentation and examples you need.

Wait, I heard you say Cloud!?

You heard right! DiSwift can be deployed on Amazon EC2 cloud instances with EBS! Contact us for more information.